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Education: Associate certified coach International Coach Federation, Facilitator of the methodology of The Inner Game Institute by T. Gallwey, Certified trainer of ICP Centre program "Fundamentals of coaching", 2017. ICA (International Coaching Academy, 2014) professional business coach, certificate of ACSTH of the international Erickson University, "ICF coaching competencies: Focus on the client –system approach", Coca-Cola HBC Eurasia Coaching skills program 2010, Foreign languages courses at the Ministry of foreign trade of the Russian Federation 1992-1997 (English, French.). Economic faculty of Moscow autoroad state university (МАДИ),1989. Coach practice: 7 years, 500+ hours. Specialization: Business coaching: supply chain efficiency, organization of service and mutually beneficial cooperation with external and internal customers. Career coaching: self-determination in choosing a profession for senior students, career management in the corporate sector. Coaching of personal effectiveness: team building, successful negotiations, adaptation to changes, emotional intelligence in business and personal life, prevention of burnout. Corporate experience: from 1997 to 2016 has being work as the head of the departments of customer service in international companies Reckitt Benckiser, Anheuser-Busch InBev, Coca Cola CHBC. Implementation of cross functional projects aimed to reduce costs in the supply chain, joint projects with retail networks of METRO C&C, Auchan, X5RG, Lenta, Dixi, development of distribution in holding "Sunny products", coaching internal clients. Foreign languages: Russian – native speaker English – fluent